Phone Amego User's Guide

Caller ID Lookup

        Introduction Contents Features and Benefits Description Videos Configuration Dialing Caller ID Lookup Lookup Files Reverse Lookup Web Applications Call Records SMS Text Messaging Scripting Daylite Integration Helpful Hints Telephone Devices Bluetooth Landline VoIP Google Voice Phone Amego Application Thank You! About Us Reviews & Comments Release Notes Frequently Asked Questions (FAQ) Appendix A - Mac CTI Appendix B - SIP Phones Appendix C - Internet Phone Service Appendix D - VoIP ATAs

Lookup Files (Blocking Unwanted Calls)

Phone Amego Lookup Files let you tailer how Phone Amego responds to incoming calls. You can

block or ignore incoming calls from a specific telephone number or name, or identify a set of

callers without cluttering your Address Book. There is a local "Phone Amego Lookup File.csv"

stored on your computer, and an optional remote file identified by a web URL. Both files use the

same 3 column CSV format  (Comma Separated Values). The three columns are labelled: Phone

Number, Display Name, and Action. CSV files can opened or exported by most spreadsheet or

database programs, and are easily edited using a simple text editor (like Apple's TextEdit).

Imagine you have a FileMaker Pro or Bento database of employees. While you could write an

AppleScript to open your database and search for a corresponding person each time a phone call

arrives, the result is likely to interrupt your other work. With Phone Amego Lookup Files, you

can export your employee names and phone numbers as a CSV file, edit them in Excel or

Numbers, and then share them with other users via Dropbox or Apple's built-in Web Sharing.

You can add callers to your local lookup file as calls arrive. If you receive an unwanted call for

example, you can use the Action menu at the lower right of the Call Status window to select

"Lookup File -> Block".

Block will tell Phone Amego to Decline or Hang Up subsequent calls from this number and caller

ID name (if present). Ignore is similar but also prevents the call from being logged. Add causes

Phone Amego to add the corresponding caller ID to the Lookup File (replacing any previous

information). Search retrieves the saved name (if any) for the phone number currently shown.

You can use a partial phone number or prefix like "900" to block all calls from 900 numbers.  An

easy way to ensure the prefix matches the caller ID string received is to block a call as it arrives,

and then edit the lookup file to remove any digits after the desired prefix. Pressing the Show in

Finder button will show the lookup file making it easy to open in your preferred program.

To share your "On My Mac Lookup File" using Dropbox, move the file located at ~/Library/

Application Support/Phone Amego/Phone Amego Lookup File.csv to your Dropbox

folder, and then create a Finder Alias to the file in your Dropbox at the location above. As you

add phone numbers to the lookup file, they will be automatically updated on other computers

connected to the same Dropbox.

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