Phone Amego User's Guide

Spotlight on Innovation

        Introduction Contents Features and Benefits Description Videos Configuration Dialing Caller ID Lookup Call Records SMS Text Messaging Scripting Daylite Integration Helpful Hints Telephone Devices Bluetooth Landline VoIP Google Voice Phone Amego Application System Requirements Installation and Removal Registration and Licensing License Agreement Software Upgrades Product Evolution Getting Help Spotlight on Innovation Thank You! About Us Reviews & Comments Release Notes Frequently Asked Questions (FAQ) Appendix A - Mac CTI Appendix B - SIP Phones Appendix C - Internet Phone Service Appendix D - VoIP ATAs

Phone Amego offers several features that have not been previously available in a single

convenient Mac application.

1. Full monitoring and control for both dialing and caller ID.  Consistent heads-up display.  Can

also use Growl or Notification Center.

2. Get received SMS on your desktop without reaching for your phone (Bluetooth MAP).

3. A single uncluttered menu bar item. By deliberately doing less and playing nice with others,

Phone Amego is able to focus on the key benefits of telephone integration while letting other

tools do what they do best (contacts, calendar, and data management).

4. One program to work with most common phones (cell phones, landlines, and VoIP). Supports

multiple phones of each type simultaneously including dialing extensions and sending touch-

tones during a call.

5. Augmented Caller ID (Internet lookups).

6. iCal Logging. Track previous calls in your calendar. Show related calls, appointments, Email

messages, or contacts with a few clicks.

7. Event URLs allow you to link caller ID information from your phone to a URL on the web so

you can integrate with web applications like Salesforce.

8. Google Voice integration. Dial from any GV connected phone (indirectly). Send SMS to

multiple recipients (free).

9. VoIP Caller ID. Automatically scans for your Linksys/Sipura or OBiHAI VoIP telephone adaptor.

Works with popular IP phones including Polycom, Yealink, Aastra, Snom, Cisco, and Skype.

10. Easy to configure Caller ID sharing. See who's calling or dial remotely from other computers

(running Phone Amego) on your LAN.

11. Simple call screening can block unwanted calls based on their Caller ID.

12. Keep notes on each call organized by caller in a shared database (lightweight CRM).

13. Displays phone numbers in Address Book format.

14. Designed to maximize up time. In the rare event Phone Amego or some underlying system

service crashes, Phone Amego's built-in crash reporter will display a dialog offering to send a

detailed crash report to the developer, and then relaunch the application automatically after 30

seconds.

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